EVERLINE

Please proceed after contacting our customer center for cancellation, exchange, or return made after your payment.

- For exchange, and return due to customer’s change of mind, the customer must pay shipping.

(Except for defect of product and delivery error)

- However, please note that in the following cases, it will not be returned or exchanged even within 7 days after receipt of the item.

* If the value of the product is damaged due to removal of product tag, opening and loss or damage of goods box.

* In the case of shoes, if they were worn outdoors or have signs of use.

* Handmade shoes of individual order made items (heel height, foot width, size change)

* Some of the special offer products cannot be exchanged or returned, so please refer to the product details of each product.

Phone inquiry: 02-2661-0996(Product/event information), 070-4190-4189/0101(Delivery/exchange/refund information) / 1:1 inquiry / everlineshop@naver.com You can inquire by email or other methods of contact.

We plan to process complaints, compensation claims, product repair requests, etc., within 5 business days from the date of receipt.

Customer service hours are from 10:00 AM to 5:00 PM on weekdays (excluding lunchtime from 12:00 PM to 1:00 PM).